I am in a snit. I had heard that a woman in town did tailoring as a side business. I heard she was good, I had met her before, and figured that I would give her my light pink Point Zero, down filled winter jacket to be fixed. The zipper needed to be replaced, this was not an inexpensive jacket. It was 120.00 on sale. I fell in love with it, it was warm, perfect for winter walking, and I actually enjoyed being outside in sub zero temperatures while wearing it.
This was almost a year ago. I frequent her cafe business, so every time I go in for a coffee, I ask for my jacket, or leave a message with her husband that I want my jacket back, if she is not in the cafe.
This week, I started to call her house. I left a message with her son, telling him that it is very important that she return my call, I did not get a call. I called the next night, no one answered. I have asked at least three times a month for my jacket back. I emailed, but my email bounced back.
When I went into the cafe today, I spoke to her husband again, and he was hedgy. I told him I needed it by this weekend, he told me they won't be around. I asked when was a good time to pick it up, he hedged again, I said, drop it off at my house (too busy).
I have offered to pay for her time and the zipper. I have been polite and patient, maybe too patient.
This has been A YEAR. I actually had to go out and buy a cheap, crappy Roxy jacket to keep my torso warm last winter.
I am starting to think that the jacket has been pissed on by one of their cats, it has been burnt, it has been given away, or it has been thrown out. Other people have mentioned these ideas as well.
This should not be a difficult situation. Give me back my damn jacket. It's mine, and I don't care if the down is out, or you haven't had time (uhhhh, a year is plenty), just give it back. I will get someone else who is competent and timely to do it.
If it has been damaged beyond repair, I have no idea how to handle the situation. |
2 comments:
time for a note, then small claims court.Or a nice advert in the local paper..warnig future customers about her
bub
uggggggggggggggh. A note is a good idea, I like notes, small notes, big notes, in between notes.
Damn thing is I have to work with her on the Grade 8 Grad Committee.
It doesn't help that she is an "upstanding" member of the Village People. And that they give out really good candied apples on Hallowe'en.
Thanks for the advice, bummer is, is that I don't have the original receipt for what I paid for my puff pink jacket.
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