Universal Energy #2

Well, after a talk with hubby, I phoned the customer service of Universal Energy last night, supposedly they have cancelled our contract. When I called Ontario Energy Savings, they said we were still in a contract with them until 2012. I gave them the info from Universal Energy, and the cancellation number, and verified that we still wanted our contract with them, not with Universal. Adam had assumed it was the same company. There are so many "scams" out there, and after the Filter Queen vacuum incident, I thought I was wise, but never let your guard down. From now on, a big NO SOLICITING sign will be on my door and I will report anyone, including Mormons who try to cross my threshold. See. . . from what I have read with the horror stories online, there are cases when you have to actually take these guys to court, or pay out your other energy marketer, in some cases for around eight hundred dollars. Just google them, it's terrible. Here is just one of the horror threads: http://www.peoplefield.org/forums/disp_post.cfm/cc.709/o_r.1/clt.17/p.htm http://www.universalenergycorpscam.blogspot.com/ I don't think you have a problem if you have already signed on with them, but if they misrepresent themselves and you are lead to believe you are renewing with your present retailer, then it becomes a problem. THEY DO NOT LET YOU KNOW THAT AT THE TIME OF THEIR VISIT, AND ARE VAGUE REGARDING EVERYTHING ELSE. IT MUST HAVE BEEN A ROGUE MARKETER. Maybe it is not the company that is "bad" but certain representitives who go door to door. Here is a good article: http://www.thestar.com/comment/columnists/article/271010 another site: http://cheezewhizandmustard.wordpress.com/2007/06/16/universal-energy-scam-and-how-you-can-get-out-of-it/ http://www.freewebs.com/uegscam/iwantout.htm I e mailed them this morning regurgitating and confirming what we have done, it's too early for my brain to synapse, but at least I put pertinent info in the email. Hello, I am emailing to confirm that a contract was cancelled with you. I spoke to Renee #43 on the phone at 6:50 pm, February 14, 2008. This was after a confirmation call, in which I was to rate the individual who came to my door. At that point I was pleased with conduct, until, I was told that there "may" be a charge to get out of my contract with my current provider. I replied that I thought that I was dealing with the same company, the telephone representative laughed. Hence, I called your customer service number and spoke to Renee #43, who, was very polite and helpful in cancelling this contract. We are cancelling BOTH contracts for Hydro and Gas. After reviewing paperwork, we realized we were not extending our contract with what was presumed to be our regular energy contractor, Ontario Energy Savings, not Universal Energy. I have contacted Ontario Energy Savings and alerted them to the situation. Do not under any circumstances attempt to contact us again or come to our door, as we will call the police, you will be considered as trespassers. We were lead to believe that we were dealing with our current provider (Ontario Energy Savings), and renewing a contract. We have read the horror stories on line, and will be contacting the BBB. Both contracts are now closed and the confirmation number of this is "###$%%^^^". "our names"